Visits to the Clinic During Covid-19

Please remember that even though we are opening up for face to face sessions there are some changes to the clinic operations. This is for the safety of all patients, staff and therapists that may enter the building. It is important you follow these changes.

The following is some of the measures WE have taken to ensure your safety:

  • We will be screening all patients before they attend the clinic⁣, this will be an online form you will fill out within 24 hours of your session which will appear on your email reminder.

  • We will be spacing out appointments to avoid over lap in the waiting room and for extra cleaning time between appointments

  • Our team will be working in full PPE⁣; including masks, gloves, face shields, aprons and in some instances scrubs. 

  • Covid specialised cleaning protocols are in place for between patients and throughout the day

  • We have reduced our clinic opening hours and reduced the amount of available sessions. 

  • We have reduced the amount of therapists per clinical session to reduce the number of bodies in clinic at one time. 

  • We have altered the clinic layout to best space people throughout the building

  • We will be running without a reception team, to protect them and their families. 

The Following is what we will be asking of YOU before and during a session:

  • You will be asked to arrive at the clinic wearing a face mask or covering to protect our patients and staff⁣.

  • You will be asked to come to the appointment wearing appropriate clothing so you do not need to get changed into our gowns or shorts.

  • You will be asked to arrive on time, not early or late. This will avoid patients having to cross paths.

  • You will be asked to stay outside the clinic until the therapist can open the door and come collect you from your car or outside the clinic.

  • You will be asked to book and pay for appointments in advance online using our online booking system.

  • You will have to inform us if you do develop any of the Covid-19 related symptoms before your session 

As we will be running on limited capacity with no reception team, for the time being, we ask you communicate with us via email as we will not always have time to answer the phone. We appreciate this may be strange for some people who are used to talking to our lovely reception team and we hope to have them back in place as soon as it is safe to do so. 

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Contact us for more information